AakashTel

Empowering Businesses in Nepal with AI-Driven Call Management Solutions

AakashTel is a pioneering call center software solutions provider based in Nepal, committed to delivering AI-powered, cloud-based call management software to businesses across the country and beyond. Their vision is to revolutionize customer service operations through scalable, intelligent tools that enhance efficiency and customer satisfaction. To achieve this, AakashTel partnered with E-Signature, a leading web and app development agency in Nepal, to build a robust mobile application and a high-performing WordPress website.

The Challenge

✅ Develop a feature-rich, AI-integrated mobile application that could handle call routing, real-time analytics, CRM integration, and multilingual support for diverse markets.

✅ Create a custom WordPress website to showcase their software’s capabilities, attract global clients, and rank competitively for high-value keywords in Nepal’s saturated tech market.

✅ Ensure scalability, security, and seamless user experience across both platforms to position AakashTel as a market leader.

The project demanded a blend of cutting-edge technology, strategic SEO, and intuitive design to stand out in a competitive landscape.

The Solution: Building Nepal’s Premier AI Call Management Platform

E-Signature collaborated closely with AakashTel to deliver a two-fold solution: a powerful mobile app and a dynamic, SEO-optimized website.

1. AI-Powered Call Management Application

Backend Development:

✅ Built a scalable backend using PHP (Laravel) and Node.js for real-time data processing.

✅ Integrated AI-driven features such as voice recognition, sentiment analysis, and predictive call routing.

✅ Utilized MySQL for secure, high-performance database management.

Mobile App Development:

✅ Developed a cross-platform app using React Native for iOS and Android, ensuring a unified experience.

✅ Implemented Redux for efficient state management and offline functionality.

Features included smart-dialers, call recording, CRM sync, and customizable dashboards.

2. High-Performance WordPress Website

Frontend Development:

✅ Designed a sleek, user-centric interface with React.js and Next.js for fast loading and interactivity.

✅ Styled using Tailwind CSS and Shadcn UI to ensure responsiveness and visual consistency.

Managed complex state interactions with Zustand.

SEO & Content Strategy:

✅ Conducted keyword research targeting competitive terms like “Best Call Center Software Nepal” and “AI Cloud Telephony Solutions.”

✅ Optimized on-page elements (meta tags, schema markup) and built quality backlinks to boost domain authority.

✅ Crafted compelling case studies, feature breakdowns, and blog content to engage users and improve retention.

Key Technologies Used

Backend	Frontend (Web)	Frontend (Mobile)
PHP (Laravel)	React.js, Next.js	React Native
Node.js	Tailwind CSS, Shadcn UI	Redux
MySQL	Zustand

Results: Dominating Nepal’s Tech Market

✅ SEO Success: The website now ranks #1 on Google for competitive keywords like “Cloud Call Management Software Nepal” and “AI Telephony Solutions,” driving a 200% increase in organic traffic.

✅ Market Leadership: AakashTel has become a top-tier call management provider in Nepal, with clients in banking, healthcare, and e-commerce sectors.

✅ Enhanced User Engagement: The app saw a 40% rise in active users within 3 months, praised for its intuitive design and AI capabilities.

✅ Global Recognition: The platform now serves clients in India, Bangladesh, and the Middle East, scaling AakashTel’s reach beyond Nepal.

Conclusion

By combining technical expertise in PHP, React, and AI integration with a laser focus on SEO and user experience, E-Signature empowered AakashTel to redefine call center management in Nepal. This project underscores our ability to deliver end-to-end digital solutions that drive growth, visibility, and innovation.

AakashTel’s digital journey is just beginning — and with a scalable foundation in place, the platform is poised to dominate South Asia’s evolving tech landscape.

Technology Solutions Partner

AakashTel - Call Management Solution For All!

Empowering Businesses in Nepal with AI-Driven Call Management Solutions

The Challenge

The Solution: Building Nepal’s Premier AI Call Management Platform

1. AI-Powered Call Management Application

2. High-Performance WordPress Website

Key Technologies Used

Results: Dominating Nepal’s Tech Market

Conclusion

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